Guidelines

These guidelines, drafted for the UAE Government entities, offer recommendations in a variety of fields targeted at improving service delivery, communication with public, website user experience, social media usage and facilitating an effective open data practice.


Eparticipation and social media

Digital Platform Quality Guideline- 2022 (2.9 MB)
Last updated on 05 Dec 2022

Social Media Guidelines for the UAE Government (3 MB)
Last updated on 05 Dec 2022

UAE Promise Guidelines (16.2 MB)
Last updated on 05 Dec 2022

Summary of the National Digital Participation Plan (0.6 MB)
Last updated on 05 Dec 2022

Open Data Specifications Guidelines for UAE Government Entities (Arabic) (1.3 MB)
Last updated on 05 Dec 2022

Web Content Guidelines for UAE Government (1.5 MB)
Last updated on 05 Dec 2022

Digital Government Indicators and Enablers Guidelines 2022 (Arabic) (1.3 MB)
Last updated on 05 Dec 2022

Use of Digital Enablers Index Guidelines- 2022 (Arabic) (0.9 MB)
Last updated on 05 Dec 2022

UAE API First Guidelines (0.6 MB)
Last updated on 05 Dec 2022

Digital Platform Quality Guideline - 2021 (2.6 MB)
Last updated on 05 Dec 2022

The UAE Unified Industrial Brand Identity guidelines (111.2 MB)
Last updated on 05 Dec 2022

The UAE Commemoration Day Guideline 2020 (Arabic only) (0.9 MB)
Last updated on 05 Dec 2022

Guidelines for using the logo of the UAE’s 49th National Day, Spirit of the Union (3.7 MB)
Last updated on 05 Dec 2022

UAE's Digital Participation Strategy (Document is in Arabic) (1.3 MB)
Last updated on 05 Dec 2022

Interactive Lab Guidelines (Arabic only) (1.2 MB)
Last updated on 05 Dec 2022

UAE Information Assurance Regulation (1.1 MB)
Last updated on 05 Dec 2022

User Experience (UX) Guidelines- Research and Design 2020 (26.7 MB)
Last updated on 05 Dec 2022

Guide of Remote Working in the Federal Government and the Procedural Guidelines in the Critical and Emergency Circumstances (0.5 MB)
Last updated on 05 Dec 2022

Collaboration and work from home guidelines for IT administrators (0.5 MB)
Last updated on 05 Dec 2022

Guidance for Mosques and Places of Worship to Prevent the Spread of COVID -19 (1.1 MB)
Last updated on 05 Dec 2022

The UAE Nation Brand Guidelines (1 MB)
Last updated on 05 Dec 2022

A Guide to Happiness and Well-being in the Workplace (1.5 MB)
Last updated on 05 Dec 2022

Guidelines for Participating in Emirati Children's Day (4.5 MB)
Last updated on 05 Dec 2022

The National Nutrition Guidelines (2 MB)
Last updated on 05 Dec 2022

UAE Smart Data Framework (EN) - Part 1 Principle and Standards (0.5 MB)
Last updated on 05 Dec 2022

UAE Smart Data Framework (EN) - Part 2 Implementation Guide (2 MB)
Last updated on 05 Dec 2022

Gender Balance Guide (1 MB)
Last updated on 05 Dec 2022

Federal Websites Guidelines - 2020 (2.6 MB)
Last updated on 05 Dec 2022

Quality standards of services for people of determination in government and private institutions (3.1 MB)
Last updated on 05 Dec 2022

Guideline for publishing topics on Sharik Portal (Arabic) (0.4 MB)
Last updated on 05 Dec 2022

The UAE Flag Usage Guideline (Arabic only) (2.4 MB)
Last updated on 05 Dec 2022

Visual Identity Guideline for Federal Government Entities (36.3 MB)
Last updated on 05 Dec 2022

Volunteering Guidelines in the Workplace for Government Entities (3.1 MB)
Last updated on 05 Dec 2022

Guidelines for web accessibility (Document is in Arabic) (0.1 MB)
Last updated on 05 Dec 2022

The UAE Digital Government's style guide for writing in Arabic (0.7 MB)
Last updated on 05 Dec 2022

The UAE Digital Government's style guide for writing in English (0.2 MB)
Last updated on 05 Dec 2022

Guidelines for representing your federal entity in social media channels (Document is in Arabic) (2.1 MB)
Last updated on 29 Jun 2021

Guidelines for Verifying Facebook Accounts (Document is in Arabic) (3.3 MB)
Last updated on 29 Jun 2021

Guidelines for Verifying Twitter Accounts (Document is in Arabic) (1.7 MB)
Last updated on 29 Jun 2021

UAE's Digital Participation Policy (0.6 MB)
Last updated on 25 Jul 2021

Mobile Government Guidelines (0.8 MB)
Last updated on 05 Dec 2022

mGov KPIs Best Practices 2017 (in Arabic) (21.5 MB)
Last updated on 05 Dec 2022

A Guide to Access Government Information (0.1 MB)
Last updated on 05 Dec 2022

Science, Technology and Innovation Policy (1.8 MB)
Last updated on 05 Dec 2022

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