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Government services around the clock

Access key digital services offered by federal entities across diverse sectors, including business, education, community affairs, labour, pension, health, safety, justice and more. Our services are available 24/7, wherever you are. Additionally, download our mobile applications to ensure your needs are met even when you are on the go.

Download the booklet on services around the clock (PDF, 6 MB).

 

National Call Center - Tawasul 171

Issue Emergency Passport

Ministry of Foreign Affairs

Issue Diplomatic Cards

Ministry of Foreign Affairs

Issue Diplomatic, Special or Mission Passport

Ministry of Foreign Affairs

Attest Official Documents and Certificates

Ministry of Foreign Affairs

Twajudi

Ministry of Foreign Affairs

Issue Return Document

Ministry of Foreign Affairs

Register Labour Complaints

Ministry of Human Resources and Emiratisation

Register Domestic Worker Complaint

Ministry of Human Resources and Emiratisation

Request a Quota of Work Permits for Establishments

Ministry of Human Resources and Emiratisation

Issue New Work Permit

Ministry of Human Resources and Emiratisation

Issue Domestic Worker Contract

Ministry of Human Resources and Emiratisation

Issue Domestic Worker Work Permit

Ministry of Human Resources and Emiratisation

Renew Domestic Worker Contract

Ministry of Human Resources and Emiratisation

Cancel Domestic Worker Contract

Ministry of Human Resources and Emiratisation

Issue Passport

Federal Authority for Identity, Citizenship, Customs and Port Security

Renew Passport

Federal Authority for Identity, Citizenship, Customs and Port Security

Apply for a new ID card

Federal Authority for Identity, Citizenship, Customs and Port Security

Renew ID Card

Federal Authority for Identity, Citizenship, Customs and Port Security

Issue Entry Permit

Federal Authority for Identity, Citizenship, Customs and Port Security

Issue Residency for Employee

Federal Authority for Identity, Citizenship, Customs and Port Security

Renew Residency Permits

Federal Authority for Identity, Citizenship, Customs and Port Security

Issue Family Book

Federal Authority for Identity, Citizenship, Customs and Port Security

Amend Family Book Details

Federal Authority for Identity, Citizenship, Customs and Port Security

Issuing the license of rehabilitation and care center of People of Determination for non-governmental organizations

Ministry of Community Development

Renewing license for non-governmental Care and Rehabilitation Centers for People of Determination

Ministry of Community Development

Registration in the center of care and rehabilitation of People of Determination

Ministry of Community Development

Registration in early intervention center/ unit

Ministry of Community Development

Recruitment Platform for People of Determination (Disabled) for Entities and Individuals

Ministry of Community Development

Requesting Sign Language service

Ministry of Community Development

Request For POD Formal Letters

Ministry of Community Development

Offer discounts on electricity and water consumption fees

Ministry of Community Development

Request a replacement of Damaged or Lost Card

Ministry of Community Development

Issue “To Whom It May Concern” Certificate

Ministry of Community Development

Request for adopting child

Ministry of Community Development

Reporting an Abuse

Ministry of Community Development

Marriage Grant application

Ministry of Community Development

Apply to Participate in Mass Wedding

Ministry of Community Development

Issue “To Whom It May Concern” Certificate (Marriage Grants)

Ministry of Community Development

Application for the membership card of productive families

Ministry of Community Development

Family Counseling

Ministry of Community Development

 Issue To Whom It May Concern for Private Associations and Institutions of Public Interest and Social Solidarity Funds

Ministry of Community Development

Issue 'To Whom It May Concern' Certificate

General Pension and Social Security Authority

Update Insured Details

General Pension and Social Security Authority

Addition of Previous Service

General Pension and Social Security Authority

Registration of UAE National Employees Working in GCC Countries

General Pension and Social Security Authority

Registration of Insured in Governmental or Private Sector

General Pension and Social Security Authority

End-of-service gratuity and pension calculation

General Pension and Social Security Authority

Disbursement of Social Security Benefits

General Pension and Social Security Authority

Issue of Birth Certificate

Ministry of Health and Prevention

Issue of Death Certificate

Ministry of Health and Prevention

Approval of Medical Reports

Ministry of Health and Prevention

Attestation of Medical Leaves and Reports

Ministry of Health and Prevention

Health Professional Evaluation

Ministry of Health and Prevention

Accreditation of Medical Committee for Request for Retirement or Medical Disability

Ministry of Health and Prevention

Request "To Whom it may Concern" Certificate for Patient and Companion

Ministry of Health and Prevention

Submit Complaints about Private Health Facilities & Medical Staff

Ministry of Health and Prevention

Issue of a Health Card

Emirates Health Services

Renew of a Health Card

Emirates Health Services

Issue of a Health Card for people of determination

Emirates Health Services

Book a Medical Appointment

Emirates Health Services

Request for a Medical Report

Emirates Health Services

Mobile Healthcare

Emirates Health Services

Submit Medical Complaints

Emirates Health Services

Premarital Counseling and Screening

Emirates Health Services

Pre-University Fitness Screening

Emirates Health Services

Examination of Medical Fitness for Residency Visa

Emirates Health Services

Request for Blood Donation

Emirates Health Services

Request Value Estimate of Accident Damage

Ministry of Energy and Infrastructure

Housing Assistance Request

Ministry of Energy and Infrastructure

Reconsideration For Housing Assistance Decision Request

Ministry of Energy and Infrastructure

Request to issue permanent operating licenses for national establishments - Branch

Ministry of Energy and Infrastructure

Apply for renew of Seafarer's license

Ministry of Energy and Infrastructure

Postponing Or Reducing Housing Assistance Instalment Request

Ministry of Energy and Infrastructure

Request Agricultural Guidance

Ministry of Climate Change and Environment

Request Support Materials for Farmers

Ministry of Climate Change and Environment

Request Support Materials for Fishermen

Ministry of Climate Change and Environment

Submit Complaint about Telecom Providers

Telecommunication and Digital Government Regulatory Authority

Service Activation

Etihad Water and Electricity

Electricity Connection

Etihad Water and Electricity

Water Connection

Etihad Water and Electricity

Land Clearance Certificate Electricity

Etihad Water and Electricity

Land Clearance Certificate Water

Etihad Water and Electricity

Electricity Technical Drawings Approval

Etihad Water and Electricity

Water Technical Drawings Approval

Etihad Water and Electricity

Reporting Emergency Cases (Electricity/ Water)

Etihad Water and Electricity

Pay Water & Electricity Bills

Etihad Water and Electricity

Request NOC (Water)

Etihad Water and Electricity

Request NOC (Electricity)

Etihad Water and Electricity

Renew P.O.Box

Emirates Post Group

Rent P.O.BOX - Corporate

Emirates Post Group

Rent P.O.BOX - Individual

Emirates Post Group

Send Shipment

Emirates Post Group

Issue Courier License

Emirates Post Group

Track a Shipment

Emirates Post Group

Provide Resolutions of Complaints in Securities Trading

Securities and Commodities Authority

Settle Securities Trading Disputes

Securities and Commodities Authority

Financial activity licenses

Securities and Commodities Authority

Foreign investment fund registration

Securities and Commodities Authority

Register Sites Archaeological & Artefacts

Ministry of Culture and Youth

Regulate Entry of Media Materials through state Ports

Ministry of Culture and Youth

Register Borrowed Cultural Objects

Ministry of Culture and Youth

Issue International Standard Book Number (ISBN)

Ministry of Culture and Youth

Publications Printing

Ministry of Culture and Youth

Library Membership

Ministry of Culture and Youth

Rent MCKD Theatres, Halls & Areas

Ministry of Culture and Youth

Borrowing Library Items

Ministry of Culture and Youth

Extended Borrowing Library Items

Ministry of Culture and Youth

Issue Certificate of Conformity (ECAS)

Ministry of Industry and Advanced Technology

Notification of Conformity Assessment Bodies

Ministry of Industry and Advanced Technology

Organizational Structures Review and Approval Request

Federal Authority for Government Human Resources

Job Descriptions Review

Federal Authority for Government Human Resources

Awareness and Training

Federal Authority for Government Human Resources

Preferred Partners Training ”Maaref”

Federal Authority for Government Human Resources

Sharing Knowledge of HR

Federal Authority for Government Human Resources

Government Skills Bank

Federal Authority for Government Human Resources

Legal Advice

Federal Authority for Government Human Resources

Supporting customers in using Bayanati Systems

Federal Authority for Government Human Resources

Emergency contacts

Police

999

Ambulance

998

 

Civil defence

997

Electricity authority

991

 

Handling emergencies

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